Privacy Policy

Introduction

The Totagars' Co-Operative Sale Society Ltd., Sirsi ("TSS", "we", "us", or "our") operates the website www.tssindia.in and the TSS India mobile application (collectively, the "Services"). This Privacy Policy describes how we collect, use, and protect your personal information when you use our Services.

Information We Collect

• Account credentials — Member ID, username, and password used to sign in to the member portal.
• Phone number — Used for OTP-based verification and login where applicable.
• Member account information — Account balance, transaction history, and membership details retrieved from our servers after you sign in.
• Device information — Device type, operating system, and push notification tokens used to deliver notifications.
• Contact form data — Name, email address, phone number, and enquiry text that you voluntarily submit through our contact form.

How We Use Your Information

• To authenticate your identity and provide access to your member account.
• To display your account balance, transaction history, and membership details.
• To send you push notifications about your account, tenders, and society updates.
• To respond to enquiries submitted through the contact form.
• To improve and maintain the security of our Services.

Third-Party Services

We may use the following third-party services:

• Firebase Cloud Messaging — For delivering push notifications to your device.
• Apple Push Notification Service (APNs) — For delivering push notifications on iOS devices.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All communication between our Services and servers is encrypted.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent for push notifications at any time through your device settings.

Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: